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    THANKS FOR JOINING US AT

    CUSTOMER CONTACT WEEK 
    NASHVILLE 2024

    WE'LL SEE YOU IN 2025!

    JOIN THE WAITLIST

    Join the Waitlist


     

    Be the first to know when registration opens for Customer Contact Week Nashville 2025!

    27632.009|Event Enquiry|IUSV_27632.009 - A.E02A2

    <div style="text-align: center; font-size:22px;"> Awesome - you're on the list! You'll be the first to hear about registration deals, program themes, speaker announcements and more. Stay tuned! </div>

    Why
    CCW?



    LEARN


    With expert speakers and countless thoughtful sessions, learn about the emerging trends shaping the future of customer contact from a diverse mix of brand disruptors.


    BUILD


    Set yourself and your team up for success in 2025 with the top ideas progressing the customer contact space. Create your unique experience in our program to build your knowledge and strategies for the future.
    CONNECT


    Source new technology solutions and connect with like-minded peers. CCW’s Expo Hall offers abundant resources, live demos, and 1:1 meetings with exhibitors offering services in AI, Analytics, CX Management, and more. 


    GROW


    Whether professional growth or growing your network, find endless opportunities for engagement and development. Take advantage of the program, prioritize what’s important to you, and make amazing memories in Nashville!


    2024 Speakers


    image placeholder
    TW
    Theresa Watts
    SVP, Human Resources, Diversity, Equity, and Inclusion
    True Religion Brand Jeans
    image placeholder
    PF
    Peter Fader
    Professor of Marketing
    The Wharton Business School
    image placeholder
    TW
    Tamika Williams
    Director, Contact Center & Operations
    Stamford Health
    image placeholder
    SC
    Steve Chambers
    VP, Enterprise Contact Center
    SutterHealth
    image placeholder
    CM
    Crissy McNutt
    Director, Workforce Management
    GrubHub
    image placeholder
    LB
    Lisa Blanda
    Director, Customer Care Business Operations
    Rodan + Fields

    2024 Sponsors


     

    Real Strategies.

    Real Results.

    Only at CCW.


    "I'm a big fan of the Expo Hall, because if I were to evaluate technology [at my company], it would take a whole year for what I get here in two days." 
    - HelloFresh

    Past Attendees


     

    "Not only have we started and closed business because of these events, we've met new partners, we've made new relationships, and you know what, I've met a lot of friends along the way. If your business is contact center related, and you're not involved with CCW, it's a big miss." 
    - Five9, multi-year CCW Sponsor